Billing, Cancellation and Refund Policy

Last updated: October 23, 2026 · Version 2026-10-23

Hudo.AI is a product of HUDO AI LLC, a Florida limited liability company with its address at 1000 Brickell Ave, Suite 715, Miami, FL 33131, United States. References to "Hudo", "Hudo.AI", "we" or "us" in this document mean that company.

1. Plans and automatic renewal

Hudo is sold as a subscription. Every plan includes unlimited businesses, each with its own Brain, and agency features. Current plans are:

• Quarterly: USD 55 for the first month. When that month ends, your subscription automatically renews and you are charged USD 150 every 3 months, in advance, until you cancel.
• Annual: USD 462 charged once per year, in advance. Your subscription automatically renews every 12 months at the then current annual price until you cancel.

The amount and date of your next charge are shown at checkout, in your confirmation email and in the billing section of the app. By completing checkout you authorize us to charge your payment method on each renewal date until you cancel.

2. Renewal reminders

We send a reminder by email and in the app at least 7 days before each quarterly or annual renewal charge, with the amount, the date and how to cancel.

3. How to cancel

You can cancel at any time in a couple of clicks from the billing section of the app, without calling anyone. You can also email support@hudo.ai. Cancellation stops future renewals. You keep access until the end of the period you already paid for. When your subscription ends, content generation and publishing stop and automatic recharge is turned off.

4. Changing plans

• Quarterly to Annual: the change applies right away. You are charged the annual price minus a credit for the unused part of your current paid period, and your annual period starts that day.
• Annual to Quarterly: the change applies at the end of your current annual period. You are not refunded for the remaining months. From that date you are charged USD 150 every 3 months. You can undo the change before it takes effect.

5. AI credit

Each paid plan includes AI credit for creating content, currently USD 15 per month covered by your payment. Included credit is added when the payment is made.

As a guide, USD 15 of credit creates approximately 15 images or 7 videos per month at the Recommended quality level. These figures are estimates, not a guaranteed quantity. The actual cost of each piece depends on the quality level you choose (Economy, Recommended or Maximum), the type and length of the content, and the revisions made. The app shows the estimated cost before you create content.

When your credit runs out you can buy a top up of any amount from USD 20, or turn on automatic recharge, which charges your payment method when your balance falls below the threshold you set, up to the monthly limit you choose. You can turn automatic recharge off at any time. There is no limit on how much content you can create with additional credit.

Credit is consumed by AI usage only. Approving, scheduling and publishing content does not use credit.

AI credit has no cash value, cannot be transferred and is not refundable. Unused included credit ends when your subscription ends.

6. Payment methods for agencies

An agency can add a payment method for the agency and choose which client accounts may use it, and each client account can add its own payment method. Charges for a client account use its own payment method first, and the agency's if allowed. An agency may set a monthly recharge limit for each client account using the agency's payment method.

7. One time services

The Perfect Brain Setup (currently USD 497) is a one time service delivered by our team. It is not refundable once work on it has started.

8. Deleting your account

If you delete your account while a subscription is active, the subscription is cancelled immediately and the remaining time is not refunded. See our Data Deletion Instructions.

9. Refunds

Except where required by law or stated in this policy, payments are non-refundable and we do not give partial refunds for unused time. If you were charged by mistake, charged twice or charged after you cancelled, contact support@hudo.ai within 30 days and we will refund the incorrect charge.

10. Failed payments

If a charge fails we will let you know and retry. If payment is not completed, content generation and publishing pause until the account is up to date.

11. Price changes

We will give you at least 30 days notice by email before a price change applies to your renewal. You can cancel before the change takes effect.

12. Taxes

Prices are in US dollars. Taxes are not included. Where we are required to collect sales tax, VAT or similar taxes, they are added at checkout and shown on your invoice.

13. Contact

Email: support@hudo.ai